Okay
  Public Ticket #1135053
Scrolling issue
Closed

Comments

  • Pierre started the conversation

    Hi there, this morning I notice there is an issue when scrolling on my site. When I open the site initially everything looks fine, check the first image I attach. The contact details that is at the top with my phone number etc. displays correctly. But when you scroll down and then back up again those details don't go at the top anymore but behind. See the second image I attach. Please advise.

    Thanks, and kind regards,

    Pierre

    Attached files:  Capture1.PNG
      Capture2.PNG

  • Pierre replied

    This is really becoming an issue now. It seems that the sticky header shrinks when you scroll, even the search icon disappears once you scroll. I need help here please!

  • Pierre replied

    Can someone please help me with this!!??

  •  110
    Kris replied

    Please send me URL to page with this issue.

    Maybe content on this page is short and by scroling you are already in switch point?

    Kris

    DynamicPress Support Team

  • Pierre replied

    It happens on every page.

  •  110
    Kris replied

    I'm not sure what you mean.

     If you mean that by scrolling top bar (with email, phone,address etc) is hidden it is normall. 

    Allways is visible only sticky menu not top bar info and it is not easy way to change it without editing few php files.

    Kris

    DynamicPress Support Team

  • Pierre replied

    I know that part is hidden when you scroll down, that is normal, but when you scroll right back up it should become visible again, now on my site it stays hidden even if you scroll right back up. Now it is only visible when you open a new page, when you scroll a bit down and back up it stays hidden.

  • Pierre replied

    This is a big issue for me please Kris. Can you please help me to fix it!

  • Pierre replied

    To try and explain it better. I attach 2 screenshots. One is when I just opened the page. Look at the top, now the address and phone number is not hidden.

    Now look at the top of the next screenshot, I am at the top of the page, but the address and phone number is still hidden. At the top of the page those should not be hidden.

    Attached files:  Screen Shot 2017-04-18 at 3.59.36 PM.png
      Screen Shot 2017-04-18 at 3.59.09 PM.png

  • Pierre replied

    Pleeeeease!!